Humble Leadership: What It Is, the Research, and How to Practice It
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Humble leadership is a style in which a leader builds open, trusting relationships, admits what they don't know, credits the people doing the work, and keeps learning in public. Two bodies of work define it: Edgar and Peter Schein's relationship-based model and Bradley Owens' research on leader humility. Neither asks you to be meek.
The idea has gained attention because it answers a real problem. No single leader can see everything in a fast-changing business, so the "heroic" executive who has every answer becomes a bottleneck. This article covers what humble leadership is, what the research says, how it differs from similar styles, and how to practice it with a template you can copy.
What is humble leadership?
Humility in a leader is often misread as softness or low confidence. The research points the other way. A humble leader holds high standards and strong views, and still treats their own knowledge as incomplete. They ask, they listen, and they change their minds when the evidence changes.
Two traditions shape the term, and they're worth keeping apart:
- The Schein model treats humble leadership as a relationship style. It's about how leaders and followers relate: personal, open, and trusting instead of purely role-based.
- The Owens model treats humility as a set of observable behaviors. It's about what a leader visibly does: admitting mistakes, spotlighting others' strengths, and showing they're still learning.
Both lead to the same place. The leader stops performing certainty and starts creating the conditions in which the team can surface problems early.
Key Facts
Key Facts
- Humble Leadership: The Power of Relationships, Openness, and Trust is by Edgar H. Schein and Peter A. Schein and published by Berrett-Koehler. The second edition adds a chapter on "situational humility."
- Owens and Hekman's 2012 study drew on 55 in-depth interviews with leaders and found that leader humility works by modeling to followers how to grow.
- In that research, leaders named three core behaviors: admitting mistakes, spotlighting follower strengths, and modeling teachability.
- Owens, Johnson and Mitchell (2013) built an observer-report measure of expressed humility across eight lab and field samples.
- In their field data, leader-expressed humility was related to employee retention and engagement, but the findings are correlational, so they don't prove that humility alone causes better results.
The Schein model: Level 1, Level 2, and Level 3 relationships
Edgar Schein spent decades studying organizational culture. With his son Peter, a former Silicon Valley executive, he wrote Humble Leadership, which Berrett-Koehler describes as an argument for setting aside strict hierarchy and engaging people as people. According to the publisher's description, the approach lets ideas move freely and brings mistakes to the surface right away, instead of leaving decisions to committees or one dominant executive.
The core of the book is a way of sorting relationships into levels. The summary below follows an interview-based overview of the authors' ideas.
| Level | Type of relationship | What it looks like at work |
|---|---|---|
| Level 1 | Transactional, role to role | Cordial and professional, with some distance. People do their jobs and follow the rules. |
| Level 2 | Personal, cooperative, trusting | Two whole people connect by asking questions and sharing information. Built on openness and trust. |
| Level 3 | Emotionally intimate | Deep mutual commitment. The authors say it appears in a few high-performing groups, such as orchestras and improv performers. |
The authors' central recommendation is to build Level 2 relationships, and they call the process "personization." You don't need Level 3 to run a good team, and most workplaces shouldn't aim for it. But Level 1 alone, where everyone stays inside a role, makes it hard for bad news to travel upward.
Why does this matter? In a Level 1 culture, a junior analyst who spots a flaw in the forecast has little reason to tell the VP. The relationship is transactional, the VP is senior, and speaking up carries risk. In a Level 2 culture, the same analyst knows the VP, trusts that the VP will listen, and says it. Same facts, very different outcome.
The second edition adds the idea of situational humility: leaders need to shift between several types of relationships as conditions change. So humble leadership isn't "be personal with everyone at all times." It's choosing the right depth of relationship for the task, and being willing to go to Level 2 when the work needs honest information.
The Owens research: how leader humility works
Bradley Owens and David Hekman ran the study most often cited on this topic. Their 2012 paper in the Academy of Management Journal drew on 55 in-depth interviews with leaders from a wide variety of contexts. The authors concluded that leader humility involves modeling to followers how to grow, and that it produces positive outcomes by making followers believe their own development and uncertainty are legitimate at work.
A press summary of the study says the sample included 16 CEOs, 20 mid-level leaders, and 19 frontline leaders. Across those ranks, leaders pointed to three behaviors:
- Admitting mistakes. Saying "I got that wrong" in front of the team.
- Spotlighting follower strengths. Naming what someone does better than you and putting it to use.
- Modeling teachability. Asking for feedback, asking questions, and visibly changing course.
Notice what those behaviors share. Each one shows the team that being imperfect is allowed. That's the mechanism the authors describe: when a leader models growth, followers feel free to do the same.
What the later studies add
Owens, Johnson and Mitchell followed with a quantitative paper in Organization Science (2013). According to the published abstract, they used eight lab and field samples. Five of them were used to develop and validate an observer-report measure of expressed humility, meaning how others rate a person's humble behavior rather than how the person rates themselves.
In the abstract's description of the later studies:
- Expressed humility predicted individual performance and contextual performance (the quality of a person's contribution to the team), beyond conscientiousness, global self-efficacy, and general mental ability.
- It may compensate for lower general mental ability in individual performance.
- In a large field sample, leader-expressed humility was related to employee retention, with job satisfaction as the mediator, and to employee engagement, with team learning orientation as the mediator.
Owens and Hekman then looked at teams. Their 2016 paper in the Academy of Management Journal, titled "How Does Leader Humility Influence Team Performance? Exploring the Mechanisms of Contagion and Collective Promotion Focus", examines how a leader's humble behavior spreads to the people around them and affects how the team performs.
A caution the research itself raises
The 2012 study also found that humility doesn't pay off equally for everyone. The summary of the research reports that leaders who were young, nonwhite, or female said they had to keep proving their competence, so their humble behavior was expected and valued less. Experienced white male leaders reported gaining more from the same behaviors.
That's a finding about perception, not a recommendation. But it matters for practice. If you're promoting humility in your organization, don't hold some leaders to a higher humility bar than others, and don't read a quiet admission of error from a newer leader as weakness. The authors also advise that humility can't be faked, because followers notice whether a leader genuinely wants to grow.
Humble leadership vs servant, Level 5, and authentic leadership
Humility shows up in several leadership models. Owens and Hekman's own paper notes that the servant leadership, level five leadership, and participative leadership perspectives all single out humility as a virtue. So how is humble leadership different?
| Style | Main idea | Where humility fits | Key difference from humble leadership |
|---|---|---|---|
| Humble leadership | Build open, trusting relationships and model learning | The defining feature | Focuses on relationships (Schein) and visible behaviors (Owens) |
| Servant leadership | The leader's first job is to serve the team's needs | One of several traits | Starts from a service ethic; humble leadership starts from honesty about limits |
| Level 5 leadership | Personal humility paired with strong professional will | Half of a paired trait | Pairs humility with fierce resolve; humble leadership doesn't require that pairing |
| Authentic leadership | Lead from self-awareness and consistent values | Supports self-awareness | Centers on being true to yourself; humble leadership centers on how you treat what you don't know |
| Participative leadership | Involve the team in decisions | A common outcome | Describes a decision process; humble leadership describes the posture behind it |
The styles overlap, and a single leader can use several at once. If you want a fuller view of how humility and service interact, the servant leadership guide is the closest sibling. For the idea that humility and ambition can coexist, read about Level 5 leadership.
How to practice humble leadership: a step-by-step approach
You can't switch humility on with a policy. But you can build habits, and habits are what teams actually notice. Work through these steps over a few weeks.
Step 1: Name what you don't know
Before your next planning meeting, write down two or three assumptions you're making that you haven't tested. Say them out loud at the start. "I'm assuming our biggest churn risk is onboarding. I haven't checked that. Tell me where I'm wrong."
Step 2: Ask better questions
Replace statements with open questions. Instead of "We should drop this feature," try "What am I missing about why we built this?" The aim is to learn something, not to lead the witness. A question that you already know the answer to isn't inquiry.
Step 3: Admit one mistake a week, specifically
Vague apologies don't register. A specific one does: "I set that deadline without asking engineering. That was my error, and here's what I'll do differently." Owens' research lists admitting mistakes as one of the three core behaviors, and specificity is what makes it believable.
Step 4: Spotlight someone else's strength
Pick a person on your team whose skill exceeds yours in some area. Tell them so, in front of others, and hand them the decision or the presentation. This is the second Owens behavior, and it also spreads your attention across the team instead of concentrating it on you.
Step 5: Build Level 2 relationships on purpose
Schein's model says relationships can be built. Use one-on-ones to ask about the person, not just the project: what they're working on, what's blocking them, what they'd do if it were their call. Share something real about your own work in return. The point is two-way information, not small talk.
Step 6: Ask for feedback and show what changed
Ask your team one question each month: "What's one thing I should do differently?" Then report back on what you heard and what you're changing. If nothing changes, people stop answering. The visible follow-through is what tells them it's safe.
Step 7: Protect the person who brings bad news
When someone tells you about a problem, thank them first and solve second. People watch how leaders react to bad news more closely than they listen to what leaders say about openness. This also ties directly to psychological safety, the shared belief that you can speak up without being punished.
Ready-to-copy template: humble leadership practice plan
Use this table in a notebook or a shared doc. Fill in one row per behavior and review it with a peer or coach every two weeks.
| Behavior | What I'll do this month | When | Evidence it happened | What I learned |
|---|---|---|---|---|
| Name what I don't know | State two untested assumptions at the start of each planning meeting | Weekly planning | Meeting notes | |
| Ask open questions | Use "What am I missing?" before giving my view on any proposal | Every decision meeting | Self-check after each meeting | |
| Admit a specific mistake | Share one real error and the fix with the team | Friday recap | Recap note | |
| Spotlight a strength | Hand a decision or presentation to the strongest person on the topic | Twice a month | Who got the spotlight | |
| Build Level 2 relationships | Ask each direct report one question about their work and one about what they need from me | One-on-ones | One-on-one notes | |
| Ask for feedback | Ask "What's one thing I should do differently?" and report back | Monthly | Feedback list and my response | |
| Protect bad news | Thank the person first, then problem-solve | Ongoing | Count of issues raised early |
And a short script for the feedback step you can paste into a team message:
I'm asking each of you one question this month: what's one thing I should do differently to help you do your best work? I'll share what I heard, and what I'm changing, at our next team meeting. Honest answers help more than polite ones.
Examples by business function
These are illustrative scenarios of the behaviors in action, not case studies.
| Function | Humble behavior | What it looks like |
|---|---|---|
| Sales | Admit a forecast miss | A sales director tells the team she overestimated a deal's close date and asks reps what signals she overlooked. |
| Marketing | Spotlight strengths | A head of marketing hands the campaign review to the analyst who spotted the channel problem, and publicly credits the finding. |
| Engineering | Model teachability | An engineering lead says he doesn't know the new framework well, asks a junior developer to walk the team through it, and changes the architecture plan based on what he hears. |
| Operations | Ask open questions | An operations manager walks a warehouse shift and asks what slows them down instead of announcing a new process. |
| HR | Protect bad news | An HR leader thanks a manager for flagging a retention problem early and works on it with them instead of questioning why it happened. |
| Finance | Name what you don't know | A CFO says the cost model rests on three assumptions she hasn't tested and invites the team to challenge each one. |
| Customer success | Ask for feedback | A CS lead asks the team what customer conversations she handles poorly, then changes how she runs escalation calls. |
For the coaching side of this, see the coaching leadership style, which uses many of the same question-led habits.
Do's and don'ts
| Do | Don't |
|---|---|
| Admit mistakes specifically, with the fix | Apologize vaguely or turn it into a performance |
| Give credit by name and in public | Say "the team did great" without naming anyone |
| Keep high standards and clear decisions | Treat humility as an excuse to avoid deciding |
| Ask questions you don't already know the answer to | Ask leading questions that steer toward your view |
| Follow up visibly on feedback | Collect feedback and change nothing |
| Hold every leader to the same humility standard | Read quiet honesty from some leaders as weakness |
| Match the depth of relationship to the work | Force personal sharing on people who don't want it |
When humble leadership fits, and when it doesn't
Humble leadership works best where the work is complex, knowledge sits with the people closest to it, and mistakes are costly if hidden. Product teams, professional services, clinical settings, and fast-moving go-to-market teams all fit that description.
It doesn't mean abandoning direction. In an emergency or a clear compliance requirement, a leader still needs to give a clear instruction and expect it to be followed. Schein's idea of situational humility supports this: the skill is knowing which kind of relationship the moment calls for. And a leader who is humble but indecisive isn't practicing humble leadership. They're avoiding accountability.
Humility also works better alongside other ideas. It pairs naturally with inclusive leadership, which makes sure the people you're listening to reflect the whole team, and with leader-member exchange theory, which explains why the quality of each one-on-one relationship shapes how people respond to a leader.
Common mistakes to avoid
- Performing humility. Followers notice when a leader only wants to look teachable. The authors of the original research advise that humility can't be faked.
- Over-sharing weakness. Admitting a mistake is different from unloading anxiety. Share the error, the learning, and the plan.
- Confusing humility with consensus. You can listen to everyone and still make the call.
- Skipping the follow-up. Asking for input and never acting on it teaches people not to bother.
- Making it a one-time event. A single "humble" all-hands changes nothing. The effect comes from repeated, small behaviors over months.
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Senior Operations & Growth Strategist
On this page
- What is humble leadership?
- Key Facts
- The Schein model: Level 1, Level 2, and Level 3 relationships
- The Owens research: how leader humility works
- What the later studies add
- A caution the research itself raises
- Humble leadership vs servant, Level 5, and authentic leadership
- How to practice humble leadership: a step-by-step approach
- Step 1: Name what you don't know
- Step 2: Ask better questions
- Step 3: Admit one mistake a week, specifically
- Step 4: Spotlight someone else's strength
- Step 5: Build Level 2 relationships on purpose
- Step 6: Ask for feedback and show what changed
- Step 7: Protect the person who brings bad news
- Ready-to-copy template: humble leadership practice plan
- Examples by business function
- Do's and don'ts
- When humble leadership fits, and when it doesn't
- Common mistakes to avoid
- Learn more