Awesome Business Resources
Awesome Employee Engagement
A curated list of the best resources about employee engagement for HR leaders, people operations professionals, and executives who want to measure and improve how connected their workforce feels to the work.
Inspired by awesome lists. Maintained by Rework.
Employee engagement isn't a soft metric. Gallup's research consistently shows that companies in the top quartile of engagement see 23% higher profitability, 43% less turnover, and 10% higher customer loyalty than those in the bottom quartile. And yet engagement dropped to just 21% globally in 2024. This list covers the research, tools, and frameworks that actually move the needle.
Contents
- Articles
- Books
- Videos & Talks
- Tools & Software
- Templates & Frameworks
- Case Studies & Real-World Examples
- Communities & Newsletters
- Rework Resources
Articles
- Gallup State of the Global Workplace Report - The most cited annual research on global employee engagement levels, drivers, and business impact.
- The Gallup Q12: What Managers Need to Know - A breakdown of Gallup's 12-question engagement survey and what each question predicts about team performance.
- Employee Engagement: The Key to Unlocking Productivity - Harvard Business Review's research collection on engagement, including links between engagement and business outcomes.
- McKinsey: The Real Value of Engaged Employees - McKinsey research on the financial impact of employee experience and engagement programs.
- What Drives Employee Engagement? Josh Bersin Explains - Bersin's framework for understanding the layered drivers of engagement beyond simple survey scores.
- Deloitte Human Capital Trends: The Worker-Employer Relationship Disrupted - Annual research on how the relationship between workers and organizations is evolving.
- Building a Recognition Culture Without Breaking the Budget - SHRM's practical guide to non-monetary and low-cost recognition that actually works.
- How Managers Destroy Engagement (Without Knowing It) - Gallup's research on the specific manager behaviors that disengage otherwise motivated employees.
- Pulse Surveys vs. Annual Surveys: Which One Should You Use - Culture Amp's guide to choosing the right survey cadence for your organization's size and goals.
- Employee Engagement During Layoffs and Organizational Change - How to maintain trust and commitment when the organization is under stress.
- eNPS: How to Use Employee Net Promoter Score Effectively - A practical guide to designing, running, and acting on eNPS surveys.
Books
- First, Break All the Rules by Marcus Buckingham & Curt Coffman - Gallup's landmark research on the 12 questions that predict team performance and the manager behaviors that drive them.
- Drive: The Surprising Truth About What Motivates Us by Daniel Pink - The science of intrinsic motivation: autonomy, mastery, and purpose as the real drivers of engagement.
- The Employee Experience Advantage by Jacob Morgan - Research on how physical, technological, and cultural environments combine to create meaningful employee experiences.
- An Everyone Culture by Robert Kegan & Lisa Laskow Lahey - How the most transformative organizations make development part of daily work, not a separate HR program.
- The Power of Moments by Chip Heath & Dan Heath - How to create memorable, meaningful experiences that drive connection and loyalty in the workplace.
Videos & Talks
- Daniel Pink: The Puzzle of Motivation - Pink's famous TED Talk on why carrots and sticks don't work and what intrinsic motivation actually looks like.
- Gallup: The State of the American Workforce - Gallup researchers present data on engagement trends and what separates high-engagement organizations from the rest.
- Simon Sinek: Why Good Leaders Make You Feel Safe - Sinek on the leadership behaviors that create psychological safety and deep engagement.
- The Manager Factor: How People Leaders Drive Engagement - Gallup data showing that up to 70% of the variance in team engagement is attributable to the manager.
- Building a Culture of Belonging at Scale at WorkHuman conference - How leading companies are building belonging and recognition programs that survive company growth.
Tools & Software
- Culture Amp - Employee feedback and people analytics platform used by 6,000+ companies for engagement measurement and action planning.
- Glint - Microsoft Viva Glint provides real-time employee engagement insights integrated into the Microsoft 365 ecosystem.
- Lattice - Connects engagement survey data with performance management and compensation to give a complete picture of the employee experience.
- 15Five - Weekly check-in tool with pulse surveys and manager coaching prompts designed to surface issues before they become problems.
- Leapsome - AI-powered HR platform that links engagement data to learning, performance, and compensation in one system.
- Workday Peakon Employee Voice - Continuous listening platform that uses machine learning to surface engagement signals in real time.
- Officevibe - Team-level engagement tool designed for managers, with weekly pulse questions and direct feedback features.
Templates & Frameworks
- Engagement Survey Question Bank by Culture Amp - A curated library of validated engagement survey questions organized by driver (growth, belonging, recognition, etc.).
- Pulse Survey Template by 15Five - A 5-10 question pulse survey framework for tracking sentiment changes between annual survey cycles.
- Recognition Program Design Guide - SHRM's framework for designing employee recognition programs that are fair, consistent, and budget-conscious.
- Manager Action Planning Worksheet - Gallup's structured template for helping managers translate engagement data into specific team actions.
- Core Competencies Framework - How to define and communicate the competencies that drive engagement through clarity of expectations.
Case Studies & Real-World Examples
Microsoft - Deployed Microsoft Viva as an integrated employee experience platform across its own 220,000-person workforce before selling it externally. Internal data showed that teams using Viva Insights to track meeting load and focus time reported higher manager effectiveness scores and lower self-reported burnout. The rollout became a foundational case study for the "digital employee experience" category. Source
Barry-Wehmiller - A manufacturing conglomerate of 12,000+ employees that is widely studied in business schools for treating employee wellbeing as a core performance metric, not a nice-to-have. CEO Bob Chapman's "Truly Human Leadership" approach - including never laying off people for business downturns and measuring engagement at every acquisition - is documented in HBR and in his book Everybody Matters. The company has consistently reported engagement scores well above industry norms in manufacturing. Source
Gallup (Q12 Meta-Analysis) - Gallup's landmark meta-analysis of 276 organizations found that business units in the top quartile of engagement had 23% higher profitability, 43% lower turnover, 10% higher customer loyalty, and 66% higher wellbeing compared to bottom-quartile units. The Q12 survey that drives these results has been validated across 49 industries and 73 countries over 30+ years of data. Source
Salesforce - Built "Ohana" culture programs including equality groups, wellness reimbursements, and transparent pay equity audits into the core of its employee experience. During its high-growth years from 2015 to 2022, Salesforce consistently ranked in Fortune's 100 Best Companies to Work For, crediting structured engagement programs with lowering attrition in a hyper-competitive Salesforce talent market. Source
Spotify - Implemented a "Heartbeat" pulse survey system that measures squad-level engagement every six months, feeds directly to team leads, and drives local action planning without requiring central HR intervention. The model lets 10,000+ employees in 30 countries get meaningful feedback cycles without bureaucracy. Source
Southwest Airlines - Consistently cited as a top-quartile engagement employer in the airline industry, Southwest attributes much of its operational reliability and customer satisfaction to employee engagement practices: profit-sharing with all employees, frontline worker involvement in decision-making, and a culture where managers are trained to serve employees first. During the 2020 pandemic, Southwest avoided mass layoffs through voluntary separation and preserved employee trust measurably. Source
Communities & Newsletters
- People Geek by Culture Amp - A global community for people operations professionals focused on data-driven approaches to culture and engagement.
- SHRM HR Magazine - The leading publication for HR professionals with research and practical guidance on engagement programs.
- Josh Bersin Academy - Research-driven learning community for HR leaders, with regular reports on engagement trends and best practices.
Rework Resources
Explore more content on the Rework blog:
- Organizational Capability Building - Connecting individual engagement to organizational capability development and business outcomes.
Contributing
Know a great resource that belongs on this list? Let us know.
This list is maintained by the Rework team. Resources are selected for evidence quality, practical applicability, and relevance to 2026 workforce realities.
