Manajemen Pipeline
Pipeline Metrics Overview: Dashboard untuk Revenue Health
Peter Drucker benar: "Apa yang diukur dikelola."
Tetapi berikut kebenaran yang tidak nyaman: sebagian besar revenue leader mengukur hal yang salah. Atau terlalu banyak hal. Atau hal yang tell Anda apa yang terjadi tiga bulan lalu bukan apa yang akan datang next quarter.
Pipeline metric lebih dari angka di dashboard. Mereka reveal apakah mesin pendapatan Anda fire di semua silinder atau quietly breaking down. Perusahaan yang consistently hit target versus yang struggle setiap kuartal? Perbedaannya bukan luck. Ini measurement discipline.
Membangun predictable revenue berarti understand metric mana yang sebenarnya penting, cara menghitung mereka dengan benar, dan apa mereka katakan tentang pipeline health.
Apa yang Membuat Pipeline Metric Actually Useful?
Tidak semua metric diciptakan equal. Best pipeline metric share tiga characteristic:
Mereka actionable. Good metric tell Anda apa yang harus dilakukan berbeda, bukan hanya apa yang terjadi. "Pipeline created bulan ini 30% di bawah target" trigger action. "Total opportunity dalam Salesforce" tidak.
Mereka leading indicator. Lagging metric (closed revenue, win rate) tell Anda apa yang sudah terjadi. Leading metric (new pipeline creation, early-stage conversion) predict apa yang akan terjadi. Anda butuh keduanya, tetapi leading indicator memberikan waktu untuk intervene.
Mereka comparable. Metric yang Anda bisa segment per rep, region, product, atau time period enable meaningful analysis. "Overall win rate 25%" menarik. "Win rate drop dari 32% ke 18% untuk deal di bawah $50K di Northeast" demand investigation.
Empat Kategori yang Mencakup Segalanya
Setiap pipeline metric fall ke satu dari empat kategori. Master ini, dan Anda understand complete health picture.
Volume Metric: Quantity dan Flow
Volume metric mengukur berapa banyak pipeline yang Anda punya dan bagaimana itu bergerak melalui sistem Anda. Pikirkan ini sebagai check water level dan flow rate dalam revenue reservoir.
Quality Metric: Conversion dan Win Rate
Quality metric reveal apakah pipeline Anda full dari real opportunity atau false hope. Mereka separate serious buyer dari tire-kicker dan tell Anda deal type mana yang sebenarnya close.
Velocity Metric: Speed dan Efficiency
Velocity metric track seberapa cepat deal bergerak melalui pipeline. Lebih cepat tidak selalu lebih baik, tetapi understand natural pace Anda reveal bottleneck dan forecasting pattern.
Value Metric: Size dan Revenue Potential
Value metric mengukur deal economic: average size, distribution pattern, dan probability-adjusted revenue expectation. Ini di mana volume meet reality.
Volume Metric: Understanding Pipeline Quantity
Volume metric answer fundamental question: "Apakah kami punya cukup pipeline?"
Total Pipeline Value
Jumlah semua open opportunity dalam pipeline Anda, terlepas dari stage atau probability.
Mengapa penting: Ini gross opportunity universe Anda. Meskipun bukan probability-adjusted, itu set maximum revenue potential untuk periode tertentu.
Kalkulasi: Jumlah semua opportunity amount di mana Status = Open
Benchmark range:
- B2B SaaS: 3-5x quarterly revenue target
- Enterprise software: 4-6x quarterly revenue target
- Transactional sales: 2-3x monthly revenue target
Warning sign: Total pipeline kurang dari 3x target berarti Anda one bad month jauhnya dari missing goal.
Pipeline by Stage
Pipeline value dipecah menurut setiap stage dalam sales process.
Mengapa penting: Distribusi ini reveal apakah pipeline Anda sehat throughout atau concentrate dalam early/late stage. Unbalanced pipeline create forecasting problem dan missed target.
Ideal distribution (7-stage pipeline):
- Early stage (1-3): 40-50%
- Middle stage (4-5): 30-35%
- Late stage (6-7): 20-25%
Warning sign:
- Over 60% dalam early stage = conversion problem
- Di bawah 15% dalam late stage = near-term revenue risk
- Over 40% dalam late stage = sandbagging atau stalled deal
New Pipeline Created (Period Over Period)
Nilai dari new opportunity ditambah ke pipeline dalam specific time period.
Mengapa penting: Ini leading indicator yang predict future revenue. Declining new pipeline creation hari ini berarti missed target next quarter.
Kalkulasi: Jumlah opportunity amount di mana Created Date fall dalam period
Benchmark range:
- Seharusnya equal atau exceed closed revenue + pipeline decay
- Healthy: 100-125% quarterly target created setiap quarter
- High-growth: 150-200% target
Tracking frequency: Mingguan untuk tactical adjustment, bulanan untuk strategic planning
Pipeline Add vs Exit
Net change dalam pipeline value, accounting untuk new opportunity ditambah dan opportunity yang exit (won, lost, atau disqualified).
Mengapa penting: Total pipeline bisa hide problem. Adding $2M tetapi lose $2.5M setiap bulan? Pipeline shrinking meskipun headline number terlihat stabil.
Kalkulasi:
Net Pipeline Change = New Opportunity Created
+ Won Opportunity
- Lost Opportunity
- Disqualified Opportunity
Healthy pattern: Positive net change dengan win accounting untuk 20-30% exit
Warning sign: Negative net change untuk dua consecutive period signal demand generation issue
Open Opportunity Count
Total jumlah open opportunity dalam pipeline.
Mengapa penting: Combined dengan total pipeline value, ini reveal average deal size dan rep capacity. Rep dengan 80 open opportunity punya very berbeda workload dari satu dengan 15.
Benchmark range:
- Enterprise AE: 15-30 active opportunity
- Mid-market AE: 30-50 active opportunity
- SMB AE: 50-100+ active opportunity
Warning sign:
- Terlalu banyak: Spreading attention thin, lack dari prioritization
- Terlalu sedikit: Demand generation problem atau overly aggressive qualification
Quality Metric: Measuring Conversion dan Win Rate
Quality metric separate real opportunity dari pipeline padding. Mereka reveal apakah volume metric Anda built pada solid ground atau wishful thinking.
Stage-to-Stage Conversion Rate
Persentase opportunity yang advance dari satu stage ke next.
Mengapa penting: Overall win rate adalah lagging indicator. Stage-to-stage conversion show exactly di mana deal terjebak, revealing specific coaching opportunity dan process problem.
Kalkulasi: (Opportunity advancing ke next stage ÷ Opportunity entering current stage) × 100
Benchmark range (B2B SaaS):
- Discovery → Qualification: 60-70%
- Qualification → Proposal: 50-60%
- Proposal → Negotiation: 60-70%
- Negotiation → Closed-Won: 70-80%
Analysis technique: Track mingguan. 15% drop dalam any stage-to-stage conversion adalah early warning signal worth investigating immediately.
Overall Win Rate
Persentase opportunity yang close successfully.
Mengapa penting: Win rate reveal apakah targeting, qualification, dan sales execution bekerja. Ini ultimate quality metric untuk entire pipeline.
Kalkulasi: (Closed-Won Opportunity ÷ Total Closed Opportunity) × 100
Benchmark range:
- Enterprise B2B: 25-35%
- Mid-market B2B: 30-40%
- Transactional B2B: 40-50%
- High-velocity SaaS: 20-25%
Important: Selalu measure win rate dari qualified opportunity, bukan raw lead. Including unqualified opportunity artificially deflate metric.
Win Rate by Segment, Rep, dan Product
Win rate dipecah menurut meaningful kategori.
Mengapa penting: Overall win rate mask important pattern. Anda mungkin punya 30% overall win rate tetapi 45% dalam enterprise dan 18% dalam SMB, revealing targeting problem.
Critical segment untuk track:
- Company size (employee count, revenue)
- Industry vertical
- Geographic region
- Product/solution type
- Sales representative
- Lead source
- Deal size band
Action trigger:
- 20%+ variance antar segment → Targeting atau resource allocation issue
- 30%+ variance antar rep → Coaching atau territory quality issue
- Declining trend dalam any segment → Market fit atau competitive pressure
Loss Analysis dan Reason
Categorized reason mengapa opportunity close-lost.
Mengapa penting: "Kami lose ke competition" tidak help Anda improve. "Lost ke Competitor X pada price dalam deal di bawah $50K" give Anda something spesifik untuk solve.
Standard loss category:
- Lost ke named competitor
- Lost ke status quo (no decision)
- Budget/timing issue
- Product fit/feature
- Pricing/value perception
- Champion departure atau org change
Benchmark range:
- Lost ke competition: 30-40%
- Lost ke status quo: 25-35%
- Budget/timing: 15-25%
- Product/pricing: 10-15%
Analysis technique: Track loss reason bulanan. Jika "lost ke Competitor X" jump dari 15% ke 30% dalam quarter, competitive positioning berubah.
Deal Quality Score
Composite score indicating opportunity health berdasarkan multiple factor.
Mengapa penting: Bukan semua pipeline sama. $100K deal dengan engaged stakeholder, competitive evaluation, dan near-term timing completely berbeda dari $100K deal dengan sporadic contact dan vague timeline.
Common scoring factor:
- Stakeholder engagement (frequency, seniority)
- Competitive landscape (incumbent, evaluation status)
- Budget confirmation
- Timeline clarity
- Decision process understanding
- Pain severity
- Champion strength
Benchmark approach: Score 0-100, dengan 70+ indicating high-quality opportunity. Track percentage pipeline Anda di atas 70.
Target: 40-60% late-stage pipeline seharusnya score 70+
Velocity Metric: Tracking Speed dan Efficiency
Velocity metric reveal seberapa efficiently pipeline convert. Lebih cepat bukan selalu lebih baik, tetapi understand natural pace Anda enable better forecasting dan reveal hidden bottleneck.
Average Sales Cycle Length
Mean time dari opportunity creation hingga close (won atau lost).
Mengapa penting: Sales cycle length drive cash flow, forecasting accuracy, dan rep capacity planning. 180-day cycle berarti decision made hari ini affect revenue enam bulan dari sekarang.
Kalkulasi: Average dari (Close Date - Created Date) untuk semua closed opportunity
Benchmark range:
- Enterprise B2B: 6-18 bulan
- Mid-market B2B: 3-6 bulan
- SMB B2B: 1-3 bulan
- High-velocity SaaS: 15-45 hari
Analysis tip:
- Segment per deal size (larger deal take longer)
- Track trend over time (lengthening cycle signal problem)
- Compare won vs lost cycle length (faster loss = qualification issue)
Time dalam Setiap Stage
Average hari opportunity spend dalam setiap pipeline stage.
Mengapa penting: Aggregate sales cycle hide important pattern. 120-day average cycle terlihat fine sampai Anda realize deal spend 90 hari dalam one stage. Itu bottleneck Anda.
Kalkulasi: Average dari (Stage Exit Date - Stage Entry Date) per stage
Benchmark approach: Establish baseline, kemudian track variance. Stage yang normally take 14 hari suddenly taking 28 hari signal problem.
Warning sign:
- Early stage taking terlalu lama = qualification issue
- Late stage dragging = negotiation problem atau stalled deal
- Middle stage stuck = value proposition atau champion issue
Pipeline Velocity
Composite metric combining deal value, win probability, dan cycle length.
Mengapa penting: Single metric ini capture apakah pipeline efficiently converting menjadi revenue. Higher velocity berarti lebih banyak revenue dalam lebih sedikit waktu.
Kalkulasi:
Pipeline Velocity = (Number of Opportunity × Average Deal Value × Win Rate) ÷ Sales Cycle Length (hari)
Contoh:
(100 opportunity × $50,000 × 30% win rate) ÷ 90 hari = $16,667 per hari
Benchmark approach: Establish baseline, kemudian track bulanan. Focus pada trend, bukan absolute value.
Improvement lever:
- Increase jumlah opportunity (demand gen)
- Increase average deal value (targeting, packaging)
- Increase win rate (qualification, sales execution)
- Decrease cycle length (remove bottleneck)
Deal Acceleration dan Deceleration
Opportunity yang bergerak lebih cepat atau lebih lambat daripada historical average untuk stage mereka.
Mengapa penting: Accelerating deal signal strong buyer intent dan seharusnya get extra attention. Decelerating deal are at risk dan need intervention.
Kalkulasi:
- Compare current stage duration terhadap historical average
- Flag deal 20%+ faster (accelerating) atau slower (decelerating)
Action trigger:
- Accelerating deal: Prioritize, ensure resource tersedia
- Decelerating deal: Rep check-in, identify blocker
Stagnant Deal Percentage
Opportunity yang tidak punya meaningful activity atau stage movement dalam defined period.
Mengapa penting: Stagnant deal adalah zombie pipeline. Mereka inflate total pipeline value tetapi bukan likely untuk close. Metric ini force pipeline hygiene.
Kalkulasi: (Opportunity dengan no activity atau stage change dalam 30+ hari ÷ Total Open Opportunity) × 100
Benchmark: Seharusnya di bawah 20% total pipeline
Warning sign: Over 30% stagnant deal berarti pipeline Anda padded dan forecast Anda salah
Value Metric: Understanding Deal Economic
Value metric reveal economic characteristic dari pipeline Anda: deal size, distribution, dan probability-adjusted revenue expectation.
Average Deal Size
Mean closed-won deal value.
Mengapa penting: Deal size affect segalanya—sales cycle, win rate, rep capacity, dan revenue predictability. Tracking ini reveal drift dalam targeting atau product mix.
Kalkulasi: Total Closed-Won Revenue ÷ Number dari Closed-Won Deal
Benchmark approach: Establish baseline per segment (enterprise, mid-market, SMB), kemudian track monthly variance.
Warning sign:
- Declining trend: Downmarket drift atau discounting pressure
- Increasing variance: Inconsistent targeting
- Segment compression: Market saturation dalam sweet spot
Deal Size Distribution
Pipeline value dipecah menjadi deal size band.
Mengapa penting: Average deal size mask distribution pattern. $10M average terlihat bagus, tetapi apa jika setengah deal Anda di bawah $1M dan setengah di atas $20M? Mereka require completely berbeda sales motion.
Standard band:
- Enterprise: <$50K, $50K-$250K, $250K-$1M, $1M+
- Mid-market: <$10K, $10K-$50K, $50K-$100K, $100K+
- SMB: <$5K, $5K-$25K, $25K-$50K, $50K+
Ideal distribution: 60-70% deal dalam target segment, 20-30% above, 10-20% below
Action trigger: Jika over 40% pipeline fall outside target segment, Anda punya targeting problem
Weighted Pipeline Value
Pipeline value adjusted per win probability di setiap stage.
Mengapa penting: Total pipeline treat setiap deal equal. Weighted pipeline account untuk reality bahwa early-stage deal kurang likely untuk close daripada late-stage deal.
Kalkulasi: Sum dari (Opportunity Value × Stage Win Probability)
Contoh:
- Discovery (20% probability): $1M × 0.20 = $200K
- Proposal (50% probability): $500K × 0.50 = $250K
- Negotiation (75% probability): $400K × 0.75 = $300K
- Total Weighted Pipeline: $750K
Benchmark: Weighted pipeline seharusnya 100-125% quarterly target untuk confident forecast
Pipeline Coverage Ratio
Rasio total pipeline value terhadap revenue target.
Mengapa penting: Single metric ini answer, "Apakah kami punya cukup pipeline untuk hit number kami?" Ini first thing revenue leader check.
Kalkulasi: Total Pipeline Value ÷ Revenue Target
Benchmark range:
- Enterprise: 4-6x coverage
- Mid-market: 3-4x coverage
- SMB/transactional: 2-3x coverage
Warning sign:
- Di bawah 3x: Serious pipeline gap, unlikely untuk hit target
- Di atas 7x: Padding, poor qualification, atau sandbag
Expected Revenue (Probability-Adjusted)
Jumlah weighted pipeline value dalam specific time period.
Mengapa penting: Ini statistical forecast—apa yang Anda seharusnya expect untuk close berdasarkan historical conversion pattern.
Kalkulasi: Sum dari (Opportunity Value × Win Probability) untuk opportunity closing dalam period
Benchmark: Seharusnya match 80-90% committed forecast
Variance analysis:
- Expected revenue > Forecast = Conservative (atau sandbag)
- Expected revenue < Forecast 10%+ = Aggressive (atau pipeline problem)
Leading vs Lagging Indicator: Apa yang Predict vs Report
Understanding perbedaan antara leading dan lagging indicator crucial untuk proactive pipeline management.
Leading Indicator: Apa yang Akan Terjadi
Leading indicator predict future performance. Mereka give Anda time untuk intervene.
New pipeline creation: Today pipeline creation drive next quarter revenue. New pipeline drop 30% bulan ini? Anda akan miss target dalam 60-90 hari.
Early-stage conversion rate: Perubahan Discovery ke Qualification conversion show up dalam closed revenue 90-180 hari kemudian.
Activity level: Completed discovery call, sent proposal, dan scheduled demo predict pipeline health 30-60 hari out.
Deal quality score: Rising quality score dalam early stage predict higher win rate 60-90 hari kemudian.
Pipeline coverage trend: Declining coverage ratio predict missed target satu quarter out.
Lagging Indicator: Apa yang Sudah Terjadi
Lagging indicator report result. Mereka essential untuk understand outcome tetapi tidak give waktu untuk fix problem.
Win rate: Tell Anda apa yang sudah close. Saat win rate drop, Anda sudah lose deal.
Closed revenue: Ultimate lagging indicator. Helpful untuk performance evaluation, useless untuk intervention.
Average deal size: Reflect completed deal. Useful untuk pattern analysis, bukan proactive management.
Sales cycle length: Show past performance. Actionable hanya jika segment dan analyze per current in-progress deal.
Balanced Dashboard Approach
Effective pipeline dashboard balance leading dan lagging indicator:
- 60% leading indicator untuk proactive management
- 40% lagging indicator untuk performance accountability
Contoh balanced metric set:
- Leading: New pipeline created, early conversion rate, pipeline coverage, activity metric
- Lagging: Win rate, closed revenue, average deal size
Metric Benchmark per Industry dan Segment
Pipeline metric significantly bervariasi per industry dan deal segment. Generic benchmark lead ke misguided target.
B2B SaaS Benchmark
Enterprise SaaS ($100K+ ACV):
- Win rate: 25-30%
- Sales cycle: 6-12 bulan
- Pipeline coverage: 4-5x
- Stage-to-stage conversion: 50-60%
Mid-market SaaS ($10K-$100K ACV):
- Win rate: 30-35%
- Sales cycle: 3-6 bulan
- Pipeline coverage: 3-4x
- Stage-to-stage conversion: 55-65%
SMB SaaS (<$10K ACV):
- Win rate: 35-45%
- Sales cycle: 1-3 bulan
- Pipeline coverage: 2-3x
- Stage-to-stage conversion: 60-70%
Enterprise Software dan Service
Complex enterprise deal ($500K+):
- Win rate: 20-25%
- Sales cycle: 9-18 bulan
- Pipeline coverage: 5-6x
- Stage-to-stage conversion: 45-55%
Professional service:
- Win rate: 30-40%
- Sales cycle: 2-4 bulan
- Pipeline coverage: 3-4x
- Stage-to-stage conversion: 60-70%
Industry Variation
Financial service: Longer cycle (compliance), higher win rate (relationship-driven)
Healthcare: Extended cycle (procurement), moderate win rate (clinical validation required)
Technology: Shorter cycle (faster decision), lower win rate (competitive)
Manufacturing: Moderate cycle (evaluation period), higher win rate (fewer alternative)
Action: Benchmark terhadap perusahaan dalam specific industry dan deal segment, bukan generic software average.
Dashboard Design: Tiga Pandangan untuk Tiga Audience
Effective pipeline metric memerlukan purpose-built dashboard untuk audience berbeda. One dashboard tidak bisa serve semua orang.
Executive View: Strategic Health
Audience: CEO, CRO, Board
Update frequency: Bulanan (beberapa metric mingguan)
Key metric:
- Closed revenue vs target (current dan trend)
- Pipeline coverage ratio
- New pipeline created (period over period)
- Weighted pipeline value
- Win rate (overall dan per segment)
- Sales velocity trend
Design principle:
- High-level summary dengan drill-down capability
- Trend line showing 6-12 bulan history
- RAG status indicator (Red/Amber/Green)
- Minimal clutter, maximum signal
Action focus: Strategic resource allocation, demand generation investment, market positioning
Manager View: Team Performance
Audience: Sales manager, sales operations
Update frequency: Mingguan
Key metric:
- Pipeline per rep (total dan weighted)
- Win rate per rep dan segment
- Stage-to-stage conversion rate
- Average sales cycle per rep
- Activity metric (call, meeting, proposal)
- Stagnant deal percentage
- New pipeline creation per rep
Design principle:
- Comparative view (rep vs rep, team vs target)
- Drill-down ke individual opportunity list
- Weekly trend dan variance dari baseline
- Exception reporting (underperformer highlighted)
Action focus: Coaching opportunity, deal review, resource allocation, performance management.
Rep View: Individual Accountability
Audience: Individual sales representative
Update frequency: Daily/real-time
Key metric:
- Personal pipeline value (total dan weighted)
- Open opportunity count per stage
- Deal requiring action hari ini
- Stage duration untuk in-progress deal
- Personal win rate dan quota attainment
- Pipeline coverage untuk current quarter
- Activity completion (terhadap target)
Design principle:
- Action-oriented (apa yang harus lakukan hari ini)
- Mobile-friendly
- Real-time update
- Gamification element (progress bar, achievement)
Action focus: Daily prioritization, deal progression, activity completion, quota tracking
Metric Pitfall: Apa yang Harus Avoid
Bahkan good metric bisa salah gunakan. Watch untuk common pitfall:
Vanity Metric
Metric yang terlihat impressive tetapi tidak drive decision.
Contoh:
- Total pipeline value tanpa context
- Jumlah activity tanpa conversion tie-in
- Deal count tanpa value atau quality consideration
Fix: Selalu pair volume metric dengan quality dan conversion metric.
Gaming the System
Metric bisa drive bad behavior saat rep optimize untuk measurement bukan outcome.
Contoh:
- Sandbagging (holding deal kembali untuk make next quarter lebih mudah)
- Pipeline padding (inflating deal value atau adding unlikely deal)
- Premature stage advancement (moving deal forward sebelum qualifying)
Fix:
- Measure leading dan lagging indicator bersama
- Implement pipeline hygiene requirement (age limit, activity requirement)
- Weight metric properly (win rate matter lebih dari pipeline volume)
Over-Optimization
Focusing begitu heavily pada satu metric bahwa lainnya suffer.
Contoh:
- Obsess over response time → Quantity over quality follow-up
- Optimize win rate → Cherry-picking deal, missing volume target
- Maximize pipeline coverage → Accumulate junk pipeline
Fix: Implement balanced scorecard yang measure di seluruh kategori (volume, quality, velocity, value).
Measurement Tanpa Action
Track metric religiously tetapi tidak pernah act pada insight.
Contoh:
- Notice declining conversion rate tetapi tidak investigate root cause
- Lihat pipeline coverage drop tetapi tidak adjust demand gen
- Identify rep variance tetapi tidak coach
Fix: Setiap metric dashboard seharusnya trigger defined action pada specific threshold.
Ignoring Segmentation
Aggregate metric mask important pattern.
Contoh:
- Overall win rate ketika enterprise dan SMB perform sangat berbeda
- Average sales cycle ketika product line punya distinct pattern
- Total pipeline ketika region berbeda dalam berbeda state
Fix: Selalu segment per relevant dimension (segment, rep, product, region, source).
Conversion Rate Analysis: The Deep Dive
Meskipun covered briefly dalam quality metric, conversion rate analysis deserve special attention sebagai salah satu highest-leverage analytical practice.
Conversion rate analysis reveal exactly dimana deal Anda get stuck, enable targeted improvement, dan drive forecast accuracy.
Kesimpulan: Measure Apa yang Move Revenue
Pipeline metric bukan academic exercise. Mereka diagnostic tool yang reveal exactly di mana revenue engine berhasil dan di mana itu breaking down.
Perusahaan yang consistently hit target tidak punya magic sales team atau lucky timing. Mereka punya measurement discipline: tracking metric yang tepat, segmenting mereka properly, dan acting pada apa yang mereka reveal.
Mulai dengan fundamental:
- Volume metric answer "Apakah kami punya cukup?"
- Quality metric answer "Apakah itu real?"
- Velocity metric answer "Apakah kami efisien?"
- Value metric answer "Berapa nilainya?"
Build dashboard untuk tiga audience. Executive butuh strategic signal, manager butuh performance analytics, rep butuh daily accountability.
Paling penting, avoid measurement theater. Track metric karena mereka drive decision, bukan karena mereka terlihat baik dalam board deck.
Pipeline metric yang Anda measure tentukan revenue outcome yang Anda achieve. Choose wisely.
Siap untuk optimize pipeline metric Anda? Explore bagaimana pipeline fundamentals connect ke measurement framework, dan pelajari bagaimana pipeline coverage analysis reveal apakah Anda punya cukup pipeline untuk hit target.
Pelajari Lebih Lanjut:

Tara Minh
Operation Enthusiast
On this page
- Apa yang Membuat Pipeline Metric Actually Useful?
- Empat Kategori yang Mencakup Segalanya
- Volume Metric: Quantity dan Flow
- Quality Metric: Conversion dan Win Rate
- Velocity Metric: Speed dan Efficiency
- Value Metric: Size dan Revenue Potential
- Volume Metric: Understanding Pipeline Quantity
- Total Pipeline Value
- Pipeline by Stage
- New Pipeline Created (Period Over Period)
- Pipeline Add vs Exit
- Open Opportunity Count
- Quality Metric: Measuring Conversion dan Win Rate
- Stage-to-Stage Conversion Rate
- Overall Win Rate
- Win Rate by Segment, Rep, dan Product
- Loss Analysis dan Reason
- Deal Quality Score
- Velocity Metric: Tracking Speed dan Efficiency
- Average Sales Cycle Length
- Time dalam Setiap Stage
- Pipeline Velocity
- Deal Acceleration dan Deceleration
- Stagnant Deal Percentage
- Value Metric: Understanding Deal Economic
- Average Deal Size
- Deal Size Distribution
- Weighted Pipeline Value
- Pipeline Coverage Ratio
- Expected Revenue (Probability-Adjusted)
- Leading vs Lagging Indicator: Apa yang Predict vs Report
- Leading Indicator: Apa yang Akan Terjadi
- Lagging Indicator: Apa yang Sudah Terjadi
- Balanced Dashboard Approach
- Metric Benchmark per Industry dan Segment
- B2B SaaS Benchmark
- Enterprise Software dan Service
- Industry Variation
- Dashboard Design: Tiga Pandangan untuk Tiga Audience
- Executive View: Strategic Health
- Manager View: Team Performance
- Rep View: Individual Accountability
- Metric Pitfall: Apa yang Harus Avoid
- Vanity Metric
- Gaming the System
- Over-Optimization
- Measurement Tanpa Action
- Ignoring Segmentation
- Conversion Rate Analysis: The Deep Dive
- Kesimpulan: Measure Apa yang Move Revenue