AIDA Model: Attention, Interest, Desire, Action With Examples

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The AIDA model describes the four mental steps a buyer passes through on the way to acting on a message: Attention, Interest, Desire, Action. You capture notice first, then earn curiosity, then build want, then make the next step obvious. Marketers use it to structure ads, landing pages and emails. Sellers use it to structure calls and pitches.

Key Facts: AIDA at a Glance

  • Most textbooks credit E. St. Elmo Lewis with creating AIDA in 1898, a claim that traces back to Edward K. Strong Jr.'s 1925 book. (Marketing Museum)
  • A 2024 paper in Marketing History Research by Akinori Iwamoto concludes there is no evidence Lewis invented the AIDA prototype around 1898, and argues Arthur Frederick Sheldon has the stronger claim. (J-STAGE)
  • Sheldon's 1911 book Successful Selling added a fifth word, Satisfaction, which gives the AIDAS variant. (Marketing Museum)
  • The hierarchy-of-effects model of Lavidge and Steiner (1961) stretches the same idea into six stages, from awareness to purchase. (Journal of Marketing, 1961)
  • AIDA is a message-design checklist. It does not measure anything on its own, so you still need conversion data at each step.

What the AIDA Model Is

Think about the last time you bought something you hadn't planned on. Something caught your eye. You looked closer because it seemed relevant. At some point you wanted it. Then you did something about it. That sequence is AIDA, and it's useful because it names what each part of your message has to accomplish.

The four stages:

  • Attention: Get the message into the buyer's field of view. A headline, a subject line, a first sentence, a cold-call opener. Attention that isn't connected to the offer is wasted, since a clever hook for the wrong audience only attracts the wrong audience.
  • Interest: Keep them engaged by showing the message is about their problem, goal or situation. Marketing Museum describes this stage as sustaining engagement by making the relevance clear.
  • Desire: Move the buyer from "that's nice" to "I want that." This is where benefits, proof and emotion do the work, not feature lists.
  • Action: Ask for one specific, observable response: click, sign up, reply, book a demo, buy.

The model is linear on paper and messy in practice. Real buyers skip stages, loop back, or arrive already holding Desire from a referral. Treat it as a way to audit a single piece of content, not as a law of buyer psychology.

Where AIDA Came From (and Why the Story Is Disputed)

Most sources repeat the same origin story. It says E. St. Elmo Lewis formulated "attract attention, maintain interest, create desire" in 1898 and later added "get action." Strong's 1925 book, The Psychology of Selling and Advertising, is where that account became standard, and Marketing Museum notes that Strong did not identify the 1898 source.

That's where it gets interesting. Iwamoto's 2024 paper, "The Origin of the AIDA Model," published in Marketing History Research, says the belief rests on unsupported or very weak evidence and that no evidence exists of Lewis inventing the prototype around 1898. The abstract argues that Arthur Frederick Sheldon recognized the fourth word, Action, and the need to theorize the sequence earlier than Lewis, and credits both Sheldon and Frank H. Dukesmith with decisive contributions.

So what should you write in your own deck? A safe phrasing: "AIDA is commonly attributed to E. St. Elmo Lewis, though historians now dispute that." It's accurate, and it saves you from a correction in the comments.

AIDA Variants: AIDAS, AIDCA and Friends

The four-step version stays popular because it's easy to remember. But people keep bolting on extra letters, usually to fix a gap in a specific situation.

Variant Stages What it fixes
AIDA Attention, Interest, Desire, Action The classic checklist for a single message
AIDAS AIDA plus Satisfaction Brings in the post-purchase experience that drives repeat business and referrals. Sheldon added Satisfaction in 1911 (Marketing Museum)
AIDCA Attention, Interest, Desire, Conviction, Action Inserts a trust-building step before the ask, which matters for expensive or risky purchases (Marketing Museum)
Hierarchy of effects Awareness, Knowledge, Liking, Preference, Conviction, Purchase Six stages for planning and measuring a whole campaign, published by Lavidge and Steiner in 1961 (Journal of Marketing, 1961)

A practical rule: use plain AIDA for anything short (an ad, an email, a landing page section). Use AIDCA when the buyer needs to be convinced they won't regret it, like a five-figure software contract. Use AIDAS when retention matters as much as the first sale.

AIDA vs Other Growth and Funnel Frameworks

AIDA gets confused with funnels, but it answers a different question. A funnel describes where your buyers are. AIDA describes what a message has to do.

Framework What it models Unit of analysis Best used for
AIDA The mental steps a message must trigger One ad, page, email or call Writing and auditing copy
Marketing funnel (TOFU, MOFU, BOFU) Buyer stage across the journey Audience segments and content types Planning what content to make for each stage
AARRR pirate metrics Acquisition, activation, retention, referral, revenue The whole product-and-customer lifecycle Finding the weakest step in the growth loop
Marketing mix (4Ps) Product, price, place, promotion The offer as a whole Deciding what to sell, at what price, through which channel
Hook Model Trigger, action, variable reward, investment A repeating product habit Building recurring use inside a product

The cleanest way to combine them: the 4Ps decide the offer, a funnel decides who you're talking to and when, AIDA shapes each message, and AARRR tells you whether any of it worked. AIDA also lines up loosely with the top and middle of a funnel: Attention and Interest work like top-of-funnel jobs, Desire like middle, Action like bottom. For the buyer's side of that journey, see the buyer journey article, and for turning conversion data into tests, the conversion optimization framework.

How to Apply AIDA Step by Step

  1. Define one reader and one action. Write down who this is for and the single thing you want them to do. If you list three actions, you'll end up with none.
  2. Write the Action first. Draft the call to action before anything else, so every earlier stage points at it.
  3. Draft Attention in the buyer's words. Use the problem as they describe it, a surprising specific, or a direct question. Skip the brand slogan.
  4. Build Interest with relevance. Within two or three sentences, show you understand their situation. Name the cost of the status quo in their own terms.
  5. Build Desire with proof. Translate features into outcomes, then back each outcome with a customer example, a number you can source, or a demonstration. Remove anything that doesn't earn its place.
  6. Remove friction from Action. One button, one ask, one next step. Say what happens after they click.
  7. Test one stage at a time. If clicks are fine but sign-ups are weak, the problem sits between Desire and Action. Change that part only.

Ready-to-Copy AIDA Template

Copy this table into a doc and fill it in before you write any copy.

Stage Question to answer Your draft Metric to check
Attention What will make the right reader stop? Open rate, click-through rate, impressions
Interest Why is this relevant to them now? Scroll depth, time on page, reply rate
Desire Why do they want it, and what proves it? Demo requests, add-to-cart, positive replies
Action What exactly do we ask them to do? Conversion rate on the primary action
(Optional) Conviction What removes the risk? Objections raised, trial-to-paid
(Optional) Satisfaction What happens after they act? Activation, repeat purchase, referrals

AIDA Examples by Function

All examples below are illustrative, written to show the structure. They aren't real campaigns.

  • Attention: "Your weekly pipeline report takes 4 hours. It shouldn't."
  • Interest: "Sales managers lose half a morning every Monday pulling numbers from three tools."
  • Desire: "One live view of every open deal, with stalled ones flagged. Teams stop arguing about whose spreadsheet is right."
  • Action: "See the pipeline view in a 10-minute demo."

Landing page

  • Attention: a headline that names the outcome ("Close your books in 3 days, not 10").
  • Interest: a short paragraph naming the pain, with a plain description of how the product works.
  • Desire: customer logos, a short case study, and a before-and-after comparison.
  • Action: a single button above the fold and again after the proof. Check the landing page lead capture article for form design.

Sales email

Subject: Late invoices at

Hi , I noticed your team posts finance roles on three boards, which usually means the close process is stretching people thin. (Attention + Interest)

Teams in a similar position cut close time by moving reconciliation to automated matching. Here is a one-page example of how a 40-person firm set it up. (Desire)

Worth a 15-minute look this week? (Action)

For more on writing the opener, the cold email strategy article goes deeper.

Sales call

  • Attention: Open with a reason for the call that references something specific about the prospect, not "Do you have a minute?"
  • Interest: Ask two questions about their current process, then reflect back the problem in their words.
  • Desire: Describe the outcome another customer in their position reached, then ask how that would change their quarter.
  • Action: Propose a specific next step with a date and time. A consultative selling approach fits this flow well.

AIDA Do's and Don'ts

Do:

  • Write for one reader and one action per asset.
  • Put the benefit in the first line, not the company name.
  • Match the stage to the buyer's awareness. A cold audience needs Attention work. A warm one needs Desire and Action.
  • Use real proof you can point to for the Desire stage.
  • Test stage by stage, with one change at a time.

Don't:

  • Treat the stages as a rigid script. Real buyers jump around.
  • Spend 80% of the words on Attention. A flashy hook with no payoff trains readers to ignore you.
  • Stack several calls to action in the final stage.
  • Use AIDA to explain buyer behavior across months. That's a job for a funnel or a journey map.
  • Skip Conviction on high-risk purchases. Buyers need a reason to trust you before they commit.

Limits of the Model

AIDA is a copywriting aid, not a behavioral science finding. It has no built-in way to handle buyers who start with Desire, committees where five people need five different messages, or products whose value only shows up after use. The hierarchy-of-effects family, which comes from advertising research in the early 1960s, shares the linear assumption, and the buyer rarely moves in a perfectly straight line. So use AIDA to make a message clearer, then let your data decide whether it worked.

About the author

Harry Nguyen

Harry Nguyen

Sales Operations Practice Lead

Harry Nguyen is Sales Operations Practice Lead at Rework with a growth marketing focus on Asia-Pacific markets. Harry writes about ecommerce growth and the growth frameworks teams use to decide where to invest next, connecting marketing activity to the sales operations that turn demand into revenue.