Financial Services Growth
You'll work with anyone who has money. That was your strategy when you started your advisory practice. Say yes to every prospect. Build the client base. Worry about optimization later.
Five years in, you have 120 clients. Your calendar is packed. You're working 60-hour weeks. And you're burned out.
Half your clients are unprofitable. A third are demanding and difficult. The work that excited you initially now feels like a grind. You spend Tuesday helping a $200K client pick between ETFs and Thursday coaching a $2 million client through comprehensive estate planning. You get paid more for Thursday, but Tuesday took just as much time.
This is the "anyone with money" outcome. A practice that's busy but not profitable. Diverse but not focused. Full but not fulfilling.
The fix isn't working harder. It's defining your Ideal Client Profile and building your practice around it.
Why "Anyone With Money" Fails
The "serve everyone" approach seems logical when you're building. You need clients, so you take everyone who meets basic minimums. You tell yourself you'll specialize later once you're established.
But three things happen. First, you develop systems and processes that try to serve everyone equally. They're generic by necessity because you're serving 30-year-old tech workers, 55-year-old business owners, and 70-year-old retirees. Your systems serve no one exceptionally well.
Second, your marketing becomes impossible. What do you put on your website? "I help people with money." That's not compelling. It doesn't differentiate you. Prospects can't figure out why they should choose you over the next generalist advisor.
Third, you build a practice full of mismatched relationships. Some clients love your service model. Others wish you did things differently. Some are profitable and generate referrals. Others consume disproportionate time and complain about fees. You can't make everyone happy because they want different things.
The advisors who build exceptional practices do the opposite. They define exactly who they serve best, then focus relentlessly on attracting more of those clients while gracefully declining everyone else.
This isn't about being elitist. It's about being excellent at something specific rather than mediocre at everything.
What Makes an Ideal Client Profile
Your ICP is the intersection of four dimensions: who you enjoy working with, who you serve most effectively, who is most profitable, and who refers others like themselves.
Demographic criteria form the foundation. Age ranges, income levels, net worth thresholds, occupations, geographic location. These are the measurable factors that define the basic parameters of who you're targeting.
A high-net-worth generalist might target: age 50-65, net worth $2M+, professional/executive background, living in major metro area. That's specific enough to focus marketing but broad enough to build substantial client base.
An occupational specialist might target: physicians age 35-55, income $300K+, practicing in your metro area, employed at hospitals or in private practice. Now you're much narrower but also much more differentiated.
Psychographic characteristics determine fit beyond demographics. What do your best clients value? How do they communicate? What's their relationship with money? What are their financial sophistication levels?
Some advisors excel with clients who want to understand every detail of their financial plan. Others prefer clients who trust the advisor and don't need extensive education. Some love working with hands-on clients who have lots of questions. Others prefer delegators who want occasional updates and minimal involvement.
Neither is better. You need to know which you prefer and build your ICP accordingly. Psychographic alignment determines whether relationships feel effortless or exhausting.
Service needs alignment is critical. What planning complexity do you enjoy? Some advisors love intricate estate planning, trust structures, and multi-generational wealth transfer. Others prefer straightforward accumulation planning and basic retirement projections.
If you're building comprehensive financial planning expertise, your ICP should require comprehensive planning. High-net-worth clients with complex tax situations, business interests, estate planning needs, and charitable goals. You can charge appropriate fees and the work remains interesting.
If you prefer investment management over planning complexity, your ICP might be established retirees with simpler situations who need portfolio management and distribution strategies but not intricate planning.
Profitability thresholds are non-negotiable. Your ICP must be profitable enough to sustain quality service delivery. Calculate your cost to service a client, including your time, staff support, technology, overhead, and compliance. Your ICP's typical asset level must generate fees that cover costs with acceptable margin. FINRA's guidance on understanding advisory fees helps ensure transparency in fee structures.
For most practices, this means minimum asset thresholds of $250K to $500K for solo advisors, $500K to $1M for team practices, and $2M+ for private wealth firms. These aren't arbitrary. They're economic reality.
Building Your ICP From Current Client Analysis
Don't guess at your ICP. Discover it by analyzing your existing client base.
Do an 80/20 analysis. Which 20% of your clients generate 80% of your revenue? Who are they? What characteristics do they share? What life stage are they in? What industries do they work in? What are their typical asset levels?
These high-value clients are likely candidates for your ICP. You already know how to serve them well. You've built expertise in their specific situations. And the economics clearly work.
Now look at relationship quality. Which clients do you most enjoy working with? Which meetings do you leave energized rather than drained? Which clients refer others? Which never complain about fees?
There's usually significant overlap between high-revenue clients and high-satisfaction clients. But not always. Sometimes you have a $300K client who's a joy to work with, refers constantly, and never causes problems. That client might be below your profitability threshold but represents the personality profile you want more of.
Run a revenue-per-client analysis by segment. Calculate average revenue and average hours invested for different client types. You might discover that pre-retirees generate $8,500 in annual fees and consume 12 hours annually, while retirees generate $7,500 in fees and consume 20 hours. That's a profitability difference that should inform your ICP and guide your practice segmentation model.
Look at service delivery efficiency. Which client types fit smoothly into your existing processes? Which require constant customization? Which can you serve in your sleep because you've done it so many times?
The ICP that emerges from this analysis is the one you're already built to serve. That's your starting point.
ICP Dimensions Specific to Financial Services
Financial advisory practices have unique ICP considerations beyond typical business targeting.
Asset level requirements set the economic foundation. Don't apologize for minimums. They're necessary for practice sustainability. A $500K minimum means you work with clients who generate $5,000+ in annual fees (at 1%). That's enough to provide quality service, invest in the relationship, and maintain profitability.
Some advisors use different minimums for different life stages. They might accept 35-year-old executives with $250K if they're high earners with clear trajectory toward $1M+ within five years. But they require $750K for retirees because there's no growth trajectory.
Life stage focus dramatically affects service model design. Pre-retirees need retirement readiness analysis, Social Security planning, pension decisions, and transition strategies. Early retirees need distribution plans, income tax management, and healthcare strategies. Established retirees need estate planning, RMD optimization, and legacy considerations.
Pick one or two life stages you serve best and build ICP around them. Don't try to be equally expert at serving 30-year-old accumulators and 80-year-old legacy planners. The service needs are too different.
Complexity preferences matter. High-complexity clients include business owners, executives with stock compensation, physicians with multiple income streams, recent inheritance recipients, and anyone with concentrated positions or complex tax situations. These clients need sophisticated planning and are typically willing to pay premium fees.
Low-complexity clients include W-2 employees with straightforward savings, retirees with simple income sources, and established accounts without special situations. These clients can be served efficiently but typically won't pay premium fees.
Neither is wrong, but you need to choose. High complexity, higher fees, more time per client. Lower complexity, standard fees, high efficiency. Build your service model accordingly.
Geographic considerations used to matter immensely. Virtual meetings have changed this, but geography still affects practice building. Local clients enable face-to-face meetings, community presence, and in-person referral networking. National clients provide broader market access but require different marketing strategies.
Many successful advisors focus geographically. They become known as "the advisor for executives at major employers in their city" or "the retirement specialist for the northern suburbs." Geographic focus enables local marketing, networking, and seminar strategies.
Professional affinity groups create powerful specialization opportunities. Doctors, engineers, teachers, executives at specific companies, military officers, attorneys. Professional groups share common financial situations, challenges, and questions. Specialize in one, and you build deep expertise that differentiates you. The Investment Company Institute publishes valuable research on retirement savings patterns across different professional groups.
The doctor who just completed residency at 32 with $300K in student loans has specific planning needs. If you've served 50 physicians through this situation, you're the obvious choice for the 51st. You know the questions before they ask. You've seen every variation. That expertise justifies premium fees and generates endless referrals.
Common ICP Approaches That Work
Let me walk through several proven ICP models that successful advisors have built practices around.
High-net-worth generalist: $2M+ in investable assets, age 50-70, professional or business background, requires comprehensive planning. This is the classic private wealth model. It provides profitable relationships, interesting planning work, and sufficient market size in most areas.
Strength: broad enough to build substantial practice. Weakness: lots of competition for these clients.
Life stage specialist (retirement-focused): Pre-retirees and early retirees, age 55-70, $750K+ in assets, employed or recently retired. This is the retirement planning specialist positioning.
Strength: focused expertise in specific transition that many clients face. Weakness: clients age out of your specialty area over time.
Occupational niche (physicians): Doctors age 35-60, employed and private practice, managing student loans to retirement planning. This is powerful professional specialization.
Strength: professional referral networks, shared challenges you become expert in solving, premium fees due to high income clients. Weakness: market size might be limited depending on geographic area.
Generational focus (Gen X peak earners): Age 45-55, household income $250K+, high savings rate, $500K+ in current assets. This targets peak earning years with growth trajectory.
Strength: clients are in maximum accumulation phase with growing assets. Weakness: still building toward peak asset levels, so current fees are moderate.
Service model based (comprehensive planners): Clients who need integrated planning across investments, taxes, estate, insurance, and cash flow. Typically $1M+ in assets, complex situations, willing to pay premium fees for comprehensive service.
Strength: premium fees justified by comprehensive service. Weakness: high service intensity requires efficient systems.
All of these work if you commit fully. None work if you try to do all of them simultaneously.
ICP Implementation Across Your Practice
Once you define your ICP, you need to align every aspect of your practice around it.
Marketing message becomes crystal clear. Instead of "I help people with their finances," you say "I specialize in helping technology executives maximize stock compensation and build tax-efficient wealth." That's specific. Prospects either recognize themselves immediately or know they're not the fit.
Your website, LinkedIn profile, content creation, and networking conversations all reinforce the same focused message. This feels risky at first. You're excluding people. But specificity is attractive. The right prospects respond strongly to "this advisor gets my situation" messaging.
Lead qualification criteria flow directly from ICP. When prospects contact you, you quickly assess fit using a client qualification framework: "I typically work with clients who have at least $750K in investable assets and are within 10 years of retirement. Is that roughly where you are?" If yes, proceed. If no, refer elsewhere.
This protects your time and ensures you're only investing discovery effort in legitimate prospects. It also raises your positioning. Advisors with clear standards are perceived as more successful and desirable than those who accept anyone.
Referral source education requires specificity. You can't tell a referral partner "refer anyone with money." They won't remember that, and they won't think of you when opportunities arise. But "refer physicians who are partners in private practices" or "refer corporate executives within five years of retirement" is memorable and actionable.
The more specific your ICP, the better your referral partners can identify and refer appropriate prospects.
Service offering refinement enables efficiency. When you're serving variations of the same situation repeatedly, you can create standardized processes. Your "physician financial planning engagement" includes specific deliverables. Your "pre-retirement planning process" follows a documented workflow through your client onboarding process. You get faster and better with repetition.
This doesn't mean cookie-cutter service. It means efficient excellence. The framework is consistent, but application is customized.
Graceful client termination becomes necessary as you refine ICP. You'll have existing clients who don't fit your evolved ideal profile. Some advisors grandfather everyone. Others gradually transition non-ICP clients to other advisors or different service tiers. The SEC's guidance on adviser transitions provides important considerations when transitioning client relationships.
If a $200K client is unprofitable for your current service model, options include: raise minimums and expect they'll move on, transition them to a colleague who serves smaller accounts, move them to a reduced service tier, or continue serving them as-is but don't accept new clients at that level.
Be thoughtful and professional, but don't let legacy clients prevent you from building the practice you want.
Evolution Over Time
Your ICP will evolve as your practice matures. That's expected and healthy.
Most advisors start somewhat broad out of necessity. You need clients, so you accept everyone who meets basic asset minimums. Over 3-5 years, patterns emerge. You discover which clients you serve best, which are most profitable, which refer others, and which types of work you find most fulfilling.
As your practice fills, you narrow focus. You raise minimums. You specialize in specific life stage or profession. You get comfortable turning away prospects who don't fit because you have enough ideal clients.
Some advisors age with their client base. You built a practice around 50-year-old pre-retirees 20 years ago. Now they're 70 and you've evolved into a retiree specialist. Your expertise and systems have matured alongside your clients. That's fine if you enjoy the work.
Others intentionally refresh. They might refer aging clients to an estate planning specialist while continuing to focus on bringing in new pre-retirees. This keeps the practice focused on the life stage they most want to serve.
Multiple ICPs is possible for larger practices with multiple advisors. You might focus on business owners while your partner focuses on corporate executives. Each advisor has their own ICP that plays to their strengths.
The key is intentional choice. Don't drift into a practice full of clients you don't want to serve. Design your ICP deliberately, then build toward it systematically.
Making the Commitment
The hardest part of implementing an ICP isn't defining it. It's having the discipline to stick to it when prospects who don't fit your profile want to work with you.
Someone calls with $400K who really needs help and you know you could serve them. But your minimum is $500K. Do you make an exception?
A retiree reaches out through a referral, but you specialize in pre-retirees. Do you take them anyway?
Every exception dilutes your focus. Every exception adds a mismatched client to your book. Every exception makes your marketing message less credible.
The strongest advisors say no gracefully. They refer the exception clients to colleagues who are better fits. They stick to their ICP even when it means turning away revenue.
That discipline is what builds exceptional practices. It allows you to get so good at serving your ICP that you become the obvious choice. It enables efficient systems that deliver exceptional service. It creates focused marketing that attracts ideal prospects.
Your ideal client profile isn't a suggestion. It's the foundation of everything you're building. Define it clearly. Implement it consistently. Refine it over time based on experience.
That's how you build a practice that's sustainable, profitable, and fulfilling over decades. That's how you avoid the "anyone with money" trap that leaves advisors burned out and frustrated.
Choose your ideal clients deliberately. Then build a practice worthy of serving them excellently.
Learn More
- Life Stage Analysis - Assess client fit by life transition stage
- Financial Services Growth Model - Build systematic growth around your ICP
- Client Acquisition Economics - Understand profitability by client type
- Niche Market Referrals - Generate referrals within your specialty

Tara Minh
Operation Enthusiast