Conversational Growth Insights

Evergreen executive thinking on chat-led GTM, ad-to-chat funnels, and the strategic shift from form-based lead capture to conversational pipelines.

1. Are Chat Leads Lower Quality, or Just Handled Worse?

   Oct 11, 2026· Victor Hoang
2. What B2B Sellers Everywhere Can Learn From Chat-First Selling in Southeast Asia

   Oct 11, 2026· Victor Hoang
3. Why Customer Conversations Are the Most Underused Data in Your Revenue Engine

   Oct 11, 2026· Victor Hoang
4. Is Chat Replacing Email as the Main B2B Sales Channel?

   Oct 11, 2026· Victor Hoang
5. When WhatsApp Belongs in Your B2B Sales Motion (and When It Doesn't)

   Mar 27, 2026· Victor Hoang
6. The Death of the Contact Form — What's Replacing It and Why

   Mar 19, 2026· Victor Hoang
7. Conversational ROI: Measuring Beyond First-Touch Attribution

   Feb 24, 2026· Victor Hoang
8. Ad-to-Chat Funnels: A CRO's Evaluation Framework

   Jan 16, 2026· Victor Hoang
9. The CMO's Case for Owning the Chat Layer (vs. Delegating to Support)

   Jan 15, 2026· Victor Hoang