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    Marketing & Sales Alignment

    Foundations of Alignment
    • What is Marketing & Sales Alignment
    • The True Cost of Misalignment
    • Smarketing, RevOps, and Alignment Explained
    • 8 Warning Signs Your Teams Are Misaligned
    • The Alignment Maturity Model
    • Alignment for SMB vs Mid-Market vs Enterprise
    Shared Definitions
    • Marketing & Sales Alignment Glossary
    • Building a Shared ICP Both Teams Sign Off On
    • Buyer Persona vs Deal Persona: Reconciling the Two
    • What Is an MQL: Joint Definition Framework
    • What Is an SQL: Acceptance vs Qualification
    • The Agreed Full-Funnel Model (One Diagram, Both Teams)
    Lead Qualification & Scoring
    • Joint Lead Scoring: Fit + Intent + Behavior
    • Fit Scoring vs Intent Scoring: When Each Matters
    • BANT vs MEDDIC vs CHAMP: Picking a Shared Framework
    • Score Thresholds: Where MQL Becomes SQL
    • Why Your Lead Scoring Model Decays Every 90 Days
    • When You Don't Need Lead Scoring (SMB Minimum-Viable)
    The Handoff (the seam)
    • MQL to SQL Handoff Process Step-by-Step
    • The 5-Minute Response SLA: Why Speed Beats Qualification
    • Lead Rejection and Recycling Workflows
    • Lead Routing Rules: Round-Robin vs Territory vs Account-Based
    • Handoff Documentation: What Sales Actually Needs
    • MQL/SQL Agreement: One-Page Contract Template
    SLAs & Feedback Loops
    • Marketing-Sales SLA Template (Volume, Quality, Response, Conversion)
    • Closed-Loop Reporting: The #1 Alignment Lever
    • Win/Loss Feedback Flowing Back to Marketing
    • The Weekly Lead-Quality Call: Agenda and Cadence
    • Operationalizing the MQL-Rejection Feedback Loop
    Joint Operations & RevOps
    • RevOps as the Alignment Glue: Scope, Structure, First Hires
    • CRM as the Single Source of Truth
    • Joint Pipeline Review: Cadence, Attendees, Agenda
    • Forecasting Together: How Marketing Earns a Seat at the Forecast
    • Attribution Models Both Teams Trust
    • Scaling Alignment from SMB to Enterprise: 3 Inflection Points
    Joint Programs
    • ABM and ABS: The Joint Playbook
    • Sales Enablement: Marketing Content vs Field Needs
    • Voice of Customer: Win/Loss to Content and Product
    • Co-Running Events, Webinars, and Field Marketing
    • Lifecycle Handoff: AE to CSM with Marketing in the Loop
    Org, Tools & Metrics
    • Alignment Maturity Diagnostic (Self-Assessment)
    • 8 Shared Dashboards Revenue Teams Check Every Monday
    • Marketing-Sourced vs Marketing-Influenced Pipeline
    • The Aligned Tool Stack (CRM + MAP + Attribution + Revenue Intel)
    • Common Alignment Failures and Fixes
    1. The Library
    2. Marketing & Sales Alignment

    Foundations of Alignment

    Why Alignment Matters
    • What is Marketing & Sales Alignment
    • The True Cost of Misalignment
    • Smarketing, RevOps, and Alignment Explained
    • 8 Warning Signs Your Teams Are Misaligned
    • The Alignment Maturity Model
    • Alignment for SMB vs Mid-Market vs Enterprise

    Shared Definitions

    The Contract Layer
    • Marketing & Sales Alignment Glossary
    • Building a Shared ICP Both Teams Sign Off On
    • Buyer Persona vs Deal Persona
    • What Is an MQL: Joint Definition Framework
    • What Is an SQL: Acceptance vs Qualification
    • The Agreed Full-Funnel Model

    Lead Qualification & Scoring

    Scoring Frameworks
    • Joint Lead Scoring: Fit + Intent + Behavior
    • Fit Scoring vs Intent Scoring
    • BANT vs MEDDIC vs CHAMP
    • Score Thresholds: MQL to SQL
    • Why Lead Scoring Decays Every 90 Days
    • When You Don't Need Lead Scoring

    The Handoff

    MQL to SQL in Practice
    • MQL to SQL Handoff Process
    • The 5-Minute Response SLA
    • Lead Rejection and Recycling
    • Lead Routing Rules
    • Handoff Documentation Checklist
    • MQL/SQL Agreement Template

    SLAs & Feedback Loops

    The Trust Layer
    • Marketing-Sales SLA Template
    • Closed-Loop Reporting Explained
    • Win/Loss Feedback to Marketing
    • The Weekly Lead-Quality Call
    • MQL-Rejection Feedback Loop

    Joint Operations & RevOps

    Running the Engine Together
    • RevOps as the Alignment Glue
    • CRM as the Single Source of Truth
    • Joint Pipeline Review Cadence
    • Forecasting Together
    • Attribution Models Both Teams Trust
    • Scaling Alignment SMB to Enterprise

    Joint Programs

    Working Side-by-Side
    • ABM + ABS: The Joint Playbook
    • Sales Enablement: Content vs Field Needs
    • Voice of Customer from Win/Loss
    • Co-Running Events and Webinars
    • AE to CSM Lifecycle Handoff

    Org, Tools & Metrics

    Measuring Alignment
    • Alignment Maturity Diagnostic
    • 8 Shared Dashboards Every Monday
    • Sourced vs Influenced Pipeline
    • The Aligned Tool Stack
    • Common Alignment Failures and Fixes

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    • Singapore: +65 3105 8413

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