New Feature Request Workflow

A comprehensive workflow for managing new feature requests from submission through development to production release

Objective

Streamline the feature request process to ensure alignment with product vision and efficient delivery

Participants (5 roles)

requester: Feature Requester
productOwner: Product Owner
developer: Development Team
tester: QA Team
releaseManager: Release Manager

Input

New feature request submission

Output

Fully developed, tested, and deployed feature

Process Flow

100%
flowchart LR
    node0["Request New Features"]
    node1["Product Owner Qualify Features"]
    node2["Backlog: Waiting to Develop"]
    node3["Developing Features"]
    node4["Testing on Staging"]
    node5["Testing on Production"]
    node6["Confirm Features"]

    node0 --> node1
    node1 --> node2
    node2 --> node3
    node3 --> node4
    node4 --> node5
    node5 --> node6

    classDef default fill:#1e293b,stroke:#3b82f6,stroke-width:2px,color:#e0e7ff,padding:10px

Performance Metrics

21 days

Avg. Completion Time

65%

approvalRate

14 days

developmentCycleTime

4.2/5

Customer Satisfaction

Stages Overview

100%
PROPERTIES
STAGE 1
Request New Features
STAGE 2
Product Owner Qualify Features
STAGE 3
Backlog: Waiting to Develop
STAGE 4
Developing Features
STAGE 5
Testing on Staging
STAGE 6
Testing on Production
STAGE 7
Confirm Features
Stage Owners
Feature Requester
Product Owner
Product Owner
Development Team
QA Team
QA Team
Product Owner
Stage Workers
Product Owner
Feature Requester
Development Team
Product Owner
Development Team
Product Owner
Development Team
Release Manager
Release Manager
Feature Requester
Duration
0 minutes
7 days
0 minutes
3 days
1 day
0 minutes
1 day
Output Fields
Feature Title*
Business Justification*
Priority Level*
Finalized solution for development*
Approval Status*
Estimated finish time*
Sprint Assignment
What features have been developed?*
Code Review Status*
Test Pass Rate*
UAT Status*
Critical Defects Found*
Production Readiness*
Rollback Plan Documented*
Feature Completeness*
Final Approval*
Stakeholder Sign-off*
To-dos
• Submit feature request with business justification
• Provide use cases and expected benefits
• Review feature request against product roadmap
• Finalize solution approach for development
• Prioritize feature in product backlog
• Create detailed technical specifications
• Implement feature according to specifications
• Conduct code review
• Execute test cases
• Conduct user acceptance testing
• Prepare production deployment plan
• Verify rollback procedures
• Review feature completeness
• Approve for production release

Automation Rules

Automation 1: Field Value Alert

If Priority Level equals, Then send notification to Product Owner with message: "Critical feature request submitted - requires immediate attention"

high

Automation 2: Field Value Alert

If Critical Defects Found greater_than, Then escalate to Development Team with message: "Critical defects found in testing - immediate fix required"

Workflow Summary

Total Stages

7

Total To-dos

14

Output Fields

17

Automations

2