Inquiry Handling Process
Comprehensive workflow for managing customer inquiries from initial contact to quotation
Objective
Participants (0 roles)
Input
Output
Process Flow
100%
flowchart LR
node0["1. Receive Inquiry"]
node1["2. Contact Client"]
node2["3. Gather requirements"]
node3["4. Analyze Requirement"]
node4["5. Estimate Workload & Price"]
node5["5. Gather infor"]
node6["6. Draft Quotation"]
node7["7. Wait for CEO Approval"]
node8["8. Finalise"]
node9["9. Send to Clients"]
node10["Win"]
node11["Failed"]
node0 --> node1
node1 --> node2
node2 --> node3
node3 --> node4
node4 --> node5
node5 --> node6
node6 --> node7
node7 --> node8
node8 --> node9
node9 --> node10
node10 --> node11
classDef default fill:#1e293b,stroke:#3b82f6,stroke-width:2px,color:#e0e7ff,padding:10px
Stages Overview
100%
| PROPERTIES | STAGE 1
1. Receive Inquiry | STAGE 2
2. Contact Client | STAGE 3
3. Gather requirements | STAGE 4
4. Analyze Requirement | STAGE 5
5. Estimate Workload & Price | STAGE 6
5. Gather infor | STAGE 7
6. Draft Quotation | STAGE 8
7. Wait for CEO Approval | STAGE 9
8. Finalise | STAGE 10
9. Send to Clients | STAGE 11
Win | STAGE 12
Failed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Stage Owners | ||||||||||||
| Stage Workers | - | - | - | - | - | - | - | - | - | - | - | - |
| Duration | - | - | - | - | - | - | - | - | - | - | - | - |
| Output Fields | - | - | - | - | - | - | - | - | - | - | - | - |
| To-dos | - | - | - | - | - | - | - | - | - | - | - | - |
Workflow Summary
Total Stages
12
Total To-dos
0
Output Fields
0
Automations
0